This Refund & Cancellation Policy explains how cancellation and refunds work for PayLoop paid subscriptions.
1. Subscription Cancellation
You may cancel your PayLoop subscription at any time.
Cancellation prevents the subscription from renewing for the next billing period.
Unless otherwise stated, cancellation does not automatically result in a refund for the current subscription period.
2. Refund Period
For an original PayLoop Pro subscription purchase, you may request a refund within 7 days of the purchase date if you are not satisfied with the service.
To request a refund, contact:
Please include the email address associated with your PayLoop account and relevant payment details so that we can identify the transaction.
3. Refund After the 7-Day Period
After the 7-day refund period, subscription payments are generally non-refundable.
We may consider exceptional circumstances at our discretion, including:
- Duplicate charges
- Incorrect charges
- Payment errors
- Technical issues resulting in an incorrect charge
- A successful payment where the corresponding subscription was not activated
4. Subscription Renewals
If your subscription is automatically renewed, the renewal charge is generally non-refundable once successfully processed.
If you believe a renewal charge was made incorrectly or duplicated, contact us as soon as possible so that we can review the transaction.
5. Duplicate or Incorrect Payments
If you are charged more than once for the same subscription or believe that an incorrect amount was charged, please contact us at:
We will review the payment and, where appropriate, arrange a refund for the incorrect or duplicate charge.
6. Failed Payments
If a payment fails or is declined, your paid subscription will not be activated or renewed unless a successful payment is subsequently received.
Your payment provider may apply its own policies regarding failed or declined transactions.
7. Refund Processing
Approved refunds will be initiated through the applicable payment provider and, where possible, returned to the original payment method.
The time taken for the refund to appear in your account may depend on the payment provider, bank or card issuer.
8. Cancellation Does Not Delete Your Account
Cancelling a paid subscription does not automatically delete your PayLoop account or recurring-payment information.
You may continue using any features available under the applicable free plan, subject to its limits.
Account and data deletion is addressed in the PayLoop Privacy Policy.
9. Changes to Pricing or Subscription
PayLoop may change subscription pricing or features in the future.
Where applicable, material changes affecting an existing subscription will be communicated or displayed before they take effect.
10. Contact Us
For refund or cancellation questions, please contact:
PayLoop
Operated by: Swaminathan
Country: India
Email: payloop.support@gmail.com
Website: https://payloop.in/